Terms of Service

1. Acceptance of Terms

By accessing https://glowvanajewelry.shop ("Site"), you agree to comply with these legally binding terms. If you represent a business, you warrant authority to bind said entity.

2. Eligibility & Account Security

Users must be ≥18 years old.
You are responsible for:

• Maintaining account/password confidentiality.

• Accurate registration data (email, name, address).

• Promptly updating changed information.

PCI-DSS Compliance: All payments are processed via Shopline Payment; we never store full card numbers or CVV codes. Report suspicious activity immediately to glowvanajewelry@gmail.com

3. Product Information & Pricing

Prices are in USD. All shipments are sent without additional taxes, customs duties, or fees. In the event of a return, the buyer is responsible for return shipping costs, as well as any applicable taxes or customs charges.

4. Payments & Billing

Accepted payment methods: Visa, Mastercard, Amex, PayPal (via Shopline Payment gateway).

Security Assurance:
"All transactions are encrypted using PCI-DSS-compliant protocols. Card data is tokenized and processed directly by Shopline Payment – Glowvana Jewelry does not handle raw payment details."

Billing disputes must be submitted within 30 days via glowvanajewelry@gmail.com

5. Shipping & Returns

International: 7-20 business days .

Return Policy:

• 30-day window for unworn items with tags.

• Buyer covers return shipping; refunds issued within 5 business days.

• Lost/damaged shipments: Contact us within 14 days for investigation.

6. Intellectual Property

All site content (logos, designs, text) is owned by Glowvana Jewelry or licensed partners.
Unauthorized reproduction/distribution is prohibited. Report infringement to glowvanajewelry@gmail.com

7. Limitation of Liability

To the maximum extent permitted by U.S. law, Glowvana Jewelry is not liable for:

• Indirect damages (e.g., lost profits).

• Product misuse or accidental damage.

• Delays/cancellations due to unforeseen events (natural disasters, supplier issues).

Maximum liability = order value paid.

8. Governing Law & Disputes

These terms are governed by the laws of the United States (excluding conflict of law principles).
Any disputes shall be resolved in courts within the United States.
Class Action Waiver: Claims must be pursued individually.

9. Modifications & Termination

We may update terms with 15 days' notice (posted on Site). Continued use = acceptance.
Accounts may be suspended for:

• Fraudulent activity.

• Repeated policy violations.

10. Contact Information

📧 Email: glowvanajewelry@gmail.com